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We look forward to meeting you!  When you come into our office you will be greeted by one of our amazing front desk staff.  Your first visit takes about half an hour. We will collect your new patient paperwork, if it is complete, or hand you a copy that you can fill out here in our office. 


Once complete, we'll sit down with you and review your history and go over your health concerns and goals.  Dr. Mark will answer any and all questions you may have about chiropractic and your care here at EPIC.  After your questions have been answered and a plan laid out for you, Dr. Mark will give you your first adjusment.


On a typical visit during the course of your care, you will always be greeted warmly by our incredible front desk staff. They will first sign you in and then direct you to an open room for your adjustment.  Typical adjustment visits take about 5-10 minutes.  

Every part of the care in our office contributes to the process designed to restore your health and wellness. So while you will likely have more frequent visits in the beginning you will be seeing progress with each step along the way!


Do we take insurance?  


We are currently in network with Blue Cross Blue Shield and Aetna. We are an out of network provider with all others.  We have found that for most of our patients our cost is less than an insurance co-pay.  However, if you would like to self file with your insurance company, we can get you all of the information that you need to do so. 


We accept Cash, Check, Credit Cards, and HSA for any and all services rendered.

Once I come in do I need to keep coming back forever? 


We get this question a lot.  The short answer is absolutely not!  The long answer is that once you get adjusted you’re not REQUIRED to keep coming back...however, just like you take care of your teeth or your car, your body gets used on a daily basis.  It requires maintenance to keep it connected and working at its best. Chiropractic care is a lifelong lifestyle choice that most of our patients choose to continue throughout their life to stay healthy.  

How often do you need to come in?


Frequency depends on your history and your goals. Dr. Mark will go over some options of what that may look like for you.  You will find that your body will soon learn how often adjustments are needed for you and your health goals.  Twice a week, once a month? Every time you get adjusted you are moving towards health and proper function.  

What is the “popping” sound that you can sometimes hear during an adjustment?

That sound is actually not coming from your bones moving.  It is actually the sound of gas rushing in to fill the partial vacuum created when the joints are adjusted.  It is painless and totally harmless. 

What if I am nervous about …? We want you to always feel safe and comfortable at our office.  While you may feel some muscle soreness after an adjustment there are many ways that you can get movement in your spine.  Dr. Mark will go over them with you and discuss any concerns you may have on your visit. As well as each visit after. Your body is always adapting so so are our adjusting techniques. 

Is chiropractic only for those with injuries or pain?


False. Chiropractic care is for everyone with a nervous system.  It helps improve spinal and brain function and overall health. It is adaptable to EVERYONE from newborns to Grandma and Grandpa and everyone in between!  


We’d love the opportunity to meet you and your family. Contact EPIC Family Chiropractic today to learn more about chiropractic care or to schedule your first appointment!

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